Pricing runs on an hourly basis as follows unless otherwise negotiated in advance:

 

Full-time employees/self-employed 50€/hour

 

Part-time employees €40/hour

 

Pensioners/students/disabled people/jobseekers 35€/hour

 

Payment can be made in cash, by card, by bank transfer or PayPal.

 

Note on PayPal: It should be noted that 2.49% must be added to the wages when paying, as these are added by PayPal to goods and services as fees. More information here:

 

https://www.paypal.com/de/webapps/mpp/paypal-fees



PC

around the following areas:

- Total (analysis/inventory, cloning (system 1:1 to new clone disk/hardware)))

- Operating systems (Windows and Mac OS - installation, update & upgrade, maintenance

                                    (garbage & programs))

- Hardware (installation, upgrading, troubleshooting & maintenance)

- Software (installation, configuration, error analysis & maintenance)

- Driver (installation & error analysis)

- Security (malicious software removal)

- Interior cleaning (removal of dust &, if necessary, renewal of the thermal paste)

- Data backup (image backup e.g. Acronis & single file backup e.g. Windows On-board resources or third-party software on mobile data carriers,network storage & to the cloud)

- Remote maintenance (connection to maintenance, error analysis and installation to perform)

 

Note: If your main working device has to stay with me for more than a day, I can provide you with a loaner if necessary.



Datarecovery

on the following devices:

- PC

- Removable storage media

- Smartphones

- Tablets



Smartphone and Tablet

In the range of:

- Total (analysis/inventory)

- Operating systems (update & upgrade, clean up (garbage & apps))

- Hardware (setup, troubleshooting, migration (e.g. from iOS to Android))

- Apps (installation and configuration)

- Security (Encryption & Malware Removal)

- Data backup (backup with special apps & single file backup with e.g

on-board resources)

- Remote maintenance (connection to maintenance, error analysis and installations

to perform)



Printer

Independent of manufacturer:

- Total (analysis/inventory)

- Installation

- Maintenance

- Error analysis



Smart Home

from A to Z in the home user area:

- Total (analysis/inventory)

- Planning (selection of manufacturer & components)

- Installation (setup and test)

- Introduction (discussion of basics in operation)


Smartwatch



Netzwerk

in the house or apartment:

- Total (analysis/inventory)

- Installation (router including DSL, repeater & switch)

- Optimization (LAN & WLAN)

- Error analysis



NAS (Network Attached Storage)

 

in the house or apartment:

- Total (analysis/inventory)

- Installation (router including DSL, repeater & switch)

- Optimization (LAN & WLAN)

- Error analysis


 Server

 

with Windows operating system:

- Total (analysis/inventory) 

- Hardware (installation, upgrading, troubleshooting & maintenance)

- Software (installation, configuration, error analysis & maintenance)- Driver (installation & error analysis)

- Security (malicious software removal)

- Interior cleaning (removal of dust &, if necessary, renewal of the thermal paste)

                                                           - Data backup (image backup e.g. Acronis & single file backup e.g. Windows

                                                              On-board resources or third-party software on mobile data carriers,

                                                               network storage & to the cloud)

                                                           - Remote maintenance (connection to maintenance, error analysis and installations to perform)

 


Purchase advice

when purchasing all components:

- PC

- Printer

- Smartphone

- Smartwatch

- Tablets

- Software

- Smart home

- network

- NAS

- Servers

- Additional components for computers, servers, printers, smartphones, tablets, smart home devices, networks



Home Entertainment

TV & Sound Systems:

- Construction

- Configuration

- Error analysis



Website

the way to your own website:

- Create (based on the modular principle)

- Maintenance

- Error analysis




Documentation

 

On request or if taken over by another service provider, documentation may be prepared or taken over/adapted.


Remote maintenance

of PC´s, smartphone´s & tablet´s:

 

Remote maintenance is carried out via an additional program. You will be accompanied through the entire process by phone and do not have to do anything other than download the software and give me the session ID and password.

 

 

Here are the links for Android:

 

https://play.google.com/store/apps/details?id=com.teamviewer.quicksupport.market&hl=en

 

 

And iOS:

 

https://apps.apple.com/de/app/teamviewer-quicksupport/id661649585

 

Note: Commercial use is currently permitted by the manufacturer free of charge (status: 03/17/2020)

 

See: https://www.golem.de/news/coronavirus-homeoffice-utilization-of-free-teamviewer-will-tolerated-2003-147260.html

Download
Fernwartungssoftware Windows
Durch klicken auf den Button "Download" wird die Software heruntergeladen und muss im Anschluss ausgeführt werden.
TeamViewerQS.exe
exe File 17.7 MB
Download
Fernwartungssoftware MacOS
Durch klicken auf den Button "Download" wird die Software heruntergeladen und muss im Anschluss entpackt und ausgeführt werden.
TeamViewerQS.rar
Komprimiertes Dateiarchiv 33.8 MB

Notice:

 

The images used come from Pixabay.com and Pexels.com and are under a free license. Individual photo credits in the imprint.

 

If several services from the list are provided together, the whole thing may be booked under Combined Service (formerly Combined Computer Service).